Shipping Information

你們有免費送貨嗎?

所有種子訂單均由香港郵政發送,並且是免費的。

另外,我們亦為單一訂單滿港幣$150並有購買瓶子的客人提供免費順豐快遞服務。

訂單少於港幣$150,運費則為每一訂單港幣$30。

What Shipping Methods Are Available?

All products are sent by SF express / HK Post.

We care that you receive your parcels in time and do everything we can to make sure your orders are dispatched as soon as possible. Once payment is received, your order will be dispatched within 1 working day, followed with an email notification.

We only deliver within Hong Kong and we offer free shipping for orders that include jar and are over $150.

For orders below HK$150, the shipping fee is $30 per order.

Do You Ship Internationally?

Currently, we only ship within Hong Kong. Do shot us an email if you really want our products and we are happy to check the postage fee for you. 😉

How Long Will It Take To Get My Package?

All SF express packages are delivered within 1 – 2 working days. When your order is dispatched, you’ll receive an email with tracking details.

How Do I Track My Order?

When your order is dispatched, you’ll receive an email with tracking details and you can track it through SF Express.

Exchange and Return

Can I Exchange/Rerurn My Item(s) In Store?

We only offer exchange or refund due to damaged or faulty items.

We promise to carefully check each item before packaging and sending it to you. However, in the unlikely event that you receive an item that is faulty or being damaged in transit, please contact us via WhatsApp at (+852) 6396 5859 or email us within 48 hours of your receipt. Please also ensure that you take the following steps:

  1. Take photos of the original shipping box and the damaged item(s).
  2. Retain the damaged goods and packaging and contact us via WhatsApp (+852 6396-5859) for further assistance.